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Shipping & Returns

return policy: We are a small two-person owner/operator store.  At this point of the Covid-19 outbreak we are unable to offer returns or exchanges on merchandise.   To assure your satisfaction we encourage you to reach-out with any questions or concerns you might have prior to making your purchase. 

shipping : We can ship to virtually any address in the world. Please Contact Us for a domestic or international delivery quote for large items and for those addresses our automated system does not recognize.

During these days while our storefront is closed we are offering complementary delivery of purchases over $500 within a 15 mile radius of our Malibu Store.

International customers:

Please note that all international shipments are taking longer then normal due to limited international flights. We do provide tracking but have no control over delays.

International customers are responsible for paying their country's customs duties, taxes and fees should they arise. These are out of our control and impossible for us to predict so we cannot be held accountable for them.

When you place an order, we will estimate shipping and delivery dates based on the availability of your
items and the shipping options you choose.

urgent shipping needs: If you need an item delivered by courier or shipped urgently via fed ex or ups please contact us by phone 310-915-6611 or email scout@surfingcowboys.com and we'll do our best to accommodate your needs. 

pick-up: Prearranged complementary pick-up available at our Malibu retail store: 3848 Cross Creek Road Malibu CA.Please mark Prearranged pick-up in the shopping cart and contact us or we will contact you to coordinate arrangements.