We accept returns on most new, unopened items within 30 days of delivery for exchange or store credit. We'll also pay the
return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Vintage or used items are not returnable.
We can ship to virtually any address in the world. Please Contact Us for an international delivery quote for large
items and for those addresses our automated system does not recognize. Please note that international customers are responsible for paying their country's customs duties, taxes and fees. Custom duties, taxes and fees are impossible for us to predict and we cannot be held accountable for them.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your
items and the shipping options you choose. Depending on the shipping provider you choose, shipping cost and date
estimates may appear on the shipping quotes page.
urgent shipping needs
If you need an item shipped urgently via fed ex or ups please contact us by phone 310-915-6611 or email firstname.lastname@example.org and we'll do our best to accommodate your needs.
Prearranged complementary pick-up available at our Malibu retail store: 3848 Cross Creek Road Malibu CA.
Please mark Prearranged pick-up in the shopping cart and contact us or we will contact you to coordinate arrangements.